How do I schedule an appointment?
Appointments can be made by calling us at 541-972-1626 or completing the contact form. We encourage new clients to call to schedule your first appointment so we are able to get all the information we need to correctly schedule your pet.
Do you groom pets with special needs?
Please make us aware of any health issues or potential problem areas like behavioral concerns, matted fur or skin tags & irritations prior to your grooming appointment so that we can be mindful to them during your pet’s grooming treatment.
Do I need to do anything prior to my first appointment?
New Clients: To make your check-in process go a little faster, please complete and submit the Client Agreement and the Pet Profile at least 48-hours prior to your appointment (they can both be located in the dropdown menu under “Services”).
How long does grooming take?
The length of your dog’s appointment will vary depending on your pet’s size and condition of his coat as well as temperament. Typically a small to medium sized dog (up to about 30 pounds) will take 1-2 hours. Larger dogs will normally require 2-3 hours.
What is your cancellation policy?
We respectfully ask that you notify us no later than 12pm the day prior to your scheduled appointment should you find that you must reschedule or cancel. Failure to notify us by this time will result in a $35 fee for your first missed appointment and the full grooming fee for any future missed appointments. We send courtesy reminders via text, email and phone two days before your scheduled time to confirm your appointment.